FAQ
Do you accept commissions?
Of course. Please send an email to amayaginers@gmail.com and tell me what you have in mind.
What are the payment methods available?
Payments with credit/debit cards and payments with Paypal.
How long will my order take after I make the payment?
If you live in Mexico, it takes 7 to 10 business days after payment verification, depending on the volume of orders received. Orders placed outside of Mexico will take approximately four weeks maximum due to customs. If you experience delays in receiving your order, please contact me immediately and I will assist you.
What countries do I ship to?
To all the world!
What parcel do you use to make shipments?
Most of the time I use regular mail, whose shipping cost is generally included in purchases over $400 (MXN), however, if you are in a hurry for your order to arrive and want to use a private parcel, the cost is at your own expense.
How can I track my order?
The tracking number will be shared with you via email shortly after your order ships. To track your package, enter your tracking number on the Correos de México website ( https://www.correosdemexico.gob.mx/SSLServicios/SeguimientoEnvio/Seguimiento.aspx ) or, if applicable, at the private parcel service what did you choose
**FOR INTERNATIONAL SHIPMENTS:
The package may accumulate additional charges upon arrival in the country of destination. Customs fees and taxes vary by location and I cannot be held responsible for these fees.
What happens if there is an error in the delivery of my order? (delivery damaged or lost)
I will analyze individual cases thoroughly and do my best to ensure that your purchase reaches its destination. Many of the products are personalized, made-to-order items and are not eligible for return or exchange. Any sample that falls under the "delivery damaged" category must not be discarded before a photographic proof is taken and emailed to amayaginers@gmail.com
How do I make payments using Paypal? How does it work?
Paypal is the easiest way to make payments online. When placing your order you will be automatically redirected to the Paypal website.
Can I pay using Paypal without a Paypal account?
It is not necessary to have a Paypal account to make the payment, however, I highly recommend it as it is the easiest and safest way to make payments online. Without a Paypal account, all that is needed is any debit/credit card listed below that is compatible with Paypal.